Workspace Design Lab – Episode 7 – Kati Barklund and Driving Performance Through Workplace Strategy and Change Management
Discover how to align organizational goals with human needs through data-driven design and intentional behavioral shifts. This episode explores the critical role of trust and connectivity in the modern office.
In this episode of Workspace Design Lab, host Syl Vander Park talks with Kati Barklund, Senior Workplace Strategy Advisor and Global Chair of Workplace Evolutionaries about the evolving nature of the professional environment. We dive deep into the intersection of human behavior and workplace strategy and change management to understand how physical space can foster a culture of performance and wellbeing.
Key Takeaways:
The Foundation of Data-Driven Strategy
- How do you approach a new workplace strategy project?
The process begins by identifying the organization’s “pains,” such as lease expirations, low office attendance, or cultural silos. A surgical analysis is then performed using data-based surveys and leadership interviews to understand how the physical environment can strategically support business targets and employee tasks. This analysis reveals the current “maturity” of the organization and determines the first steps necessary for their transformation journey.
Navigating Culture and Trust Post-COVID
- What was the most significant shift in workplace dynamics during the pandemic?
The acceleration of digitalization was a major factor, but the most profound change was the establishment of trust. Employees demonstrated they could manage their work effectively outside the traditional office, which changed the conversation from “where” people work to “why” they should come together. While physical presence makes introducing new employees to a company culture easier, the focus must remain on how the office helps teams achieve their collective mission.
Overcoming Resistance to Behavioral Change
- Why is workplace strategy and change management often the missing piece in design?
Organizations frequently invest in high-end ergonomic furniture and technology but fail to see results because they neglect the human element. Even simple changes, like moving from sitting to standing at a height-adjustable desk, require behavioral support and reminders to become a habit. Without dedicated change management support to address leadership and culture, employees may revert to old patterns regardless of how advanced the new office environment is.
Connectivity as a Preventative for Burnout
- How can workplace design help prevent employee burnout?
Burnout often occurs when individuals lose their sense of purpose or connection to themselves and others. Modern workplace strategy focuses on “connectivity,” ensuring employees feel their work is meaningful and that they are part of a bigger picture. Implementing mindfulness practices, such as brief breathing exercises at the start of meetings, can also increase efficiency and presence, helping workers maintain a sustainable pace throughout the day.
Resources Mentioned
Thank you for tuning in to this episode of Workspace Design Lab.
If you are ready to move beyond static furniture and explore how modular systems can transform your control room performance, visit NovaLink.com to view our technical drawings and design resources.
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